Privacy Policy

Effective Date: August 5th, 2025

1. Information We Collect

We may collect the following types of personal information:Contact Details (name, phone number, email address, service address); Booking Information (service type, requested date, payment method); Device Info (IP address, browser type, and cookies).

2. How We Use Your Information

We use your information to schedule and perform services, communicate about your appointments, process payments and send invoices, send occasional service updates or reminders, and improve our Website and customer experience.

Use of Consumer Data
We use your personal information to:

• Provide and improve our services

• Communicate with you

• Process your bookings

We may share your information with service providers only as necessary to fulfill your requests.

3. Sharing of Information

We do not sell or rent your personal information. We may share it only with: payment processors, service management tools we use internally, and law enforcement if required by law.

Data Sharing Restrictions
We do not share your personal or mobile information with third parties for marketing purposes, even with your consent.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Data Transfer Policy
We do not transfer your personal information to any external organizations under any circumstances, even with your consent.
We implement policies and procedures to prevent unauthorized sharing of your data.

4. Cookies & Tracking

Our website may use cookies or analytics tools to enhance performance. You can disable cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, no online system is 100% secure.

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at info@arrowtuneups.com.

Opt-Out Rights
You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message you receive from us.

Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Arrow Mobile Tune-Ups, from 630-730-4835 regarding customer care. Consent is not a condition of purchase. Message frequency varies.

• Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 630-730-4835 or info@arrowtuneups.com. Mobile opt-in information is never shared with third parties.

7. Children’s Privacy

We do not knowingly collect data from individuals under 13. If you believe a child has submitted information to us, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted here with a revised effective date.

Contact Information
If you have any questions or concerns about your data or this privacy policy, please contact us at info@arrowtuneups.com or call (630) 730-4835.