Privacy Policy

Effective Date: April 21, 2026

Information We Collect

We may collect the following types of personal information when you interact with our business:

• Contact Information: Name, phone number, email address, and service address
• Booking Information: Service type, requested date, and payment details
• Device Information: IP address, browser type, and cookies or similar technologies

How We Use Your Information

We use your information to:

• Schedule and perform requested services
• Communicate with you about appointments, updates, and customer support
• Process payments and send invoices
• Send service reminders or important updates
• Improve our website, services, and customer experience

How We Share Your Information

We do not sell or rent your personal information.

We may share your information only as necessary with trusted third parties who help us operate our business, such as:

• Payment processors
• Scheduling or service management platforms
• Communication tools (e.g., SMS or email providers)

These third parties are only permitted to use your information to provide services on our behalf and are required to protect your data.

We may also disclose information if required to do so by law or to comply with legal obligations.

Mobile & SMS Data Privacy

We respect your privacy when it comes to mobile communications:

• No mobile information will be shared with third parties for marketing or promotional purposes.
• Mobile opt-in data and consent will never be shared with any third parties.
• Any data sharing mentioned elsewhere in this policy excludes mobile opt-in information.

SMS Terms & Conditions

By providing your phone number and opting in, you agree to receive text messages from Arrow Mobile Tune-Ups at (630) 730-4835 regarding customer care and service-related updates.

• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase

You can opt out at any time by replying STOP or UNSUBSCRIBE, or request help by replying HELP.
You may also contact us at info@arrowtuneups.com or (630) 730-4835.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze website usage. You can control or disable cookies through your browser settings.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain business records
• Comply with legal and regulatory obligations

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data

To exercise these rights, please contact us at info@arrowtuneups.com.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided information to us, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@arrowtuneups.com
Phone: (630) 730-4835